It is essential for Animolz to respect your privacy and to maintain a relationship with you based on trust and transparency.
As Responsible for the website gb/ and the services offered therein, we are responsible for the collection, processing and use of your personal data in accordance with the applicable regulations on personal data. .
Version updated on April 15, 2021.
Who is responsible for processing my data?
Smiilz - Simplified joint-stock company with a share capital of 1500 euros whose head office is located at 6, rue lann hio - 56400 Sainte-Anne-D'Auray - FRANCE is responsible for the processing of your personal data and as such, attaches great importance to importance to the protection of your personal data.
This policy aims to inform you, in particular in accordance with Regulation n ° 2016-679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (here- after referred to as the "Rules"), our practices regarding the collection, use and sharing of information that you provide to us through our website gb/ (hereinafter the "Site").
This policy is intended to inform you about the categories of personal data that we may collect or hold about you, how we use it, with whom we share it, how we protect it, and the rights you have over it.
What is personal data?
Personal data is information relating to an identified natural person or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to him.
What data is collected on Animolz?
By using our Site, you are required to send us information, some of which is likely to identify you and therefore constitutes personal data (hereinafter referred to as "Data").
We collect and process in particular your name, first name, address, e-mail address, password, date of birth, telephone number, IP address, connection and navigation data, order history, products consulted, delivery incidents, complaints, ...
When collecting the Data, you will be informed if certain Data must be completed or if they are optional. The Data identified by an asterisk in the collection form are mandatory. Otherwise, the execution of your request may be restricted or even impossible for some.
We collect Data at the following times:
- Creation of an account,
- Taking an order,
- Participation in a competition, drawing lots,
- Contact made with customer service
- Item Reviews
Why Animolz connects your data?
Animolz collects your personal data for the following reasons:
- Managing your orders and your customer experience on the Site,
- The personalization of the messages we send to you to communicate with you,
- The fight against fraud (in terms of means of payment),
- Understanding for statistical purposes the activity of the Site in the context of improving the performance of the latter (audience measurements, number of visits to the site, number of page views, etc.)
What communications am I likely to receive from Animolz?
Service emails following the creation of a customer account and / or the placing of an order and / or when using our services
Following the placing of an order, you will have the possibility of following the latter (order confirmation, information on delivery, etc.). In fact, you will receive all the messages necessary for the proper execution of the contract between us. You may also receive emails within the framework of after-sales service management, reimbursement, dispute resolution and payment management.
In addition, you may receive messages from us following a question you have asked our customer service.
Note: the receipt of this information is not linked to the choices you express for receiving newsletters.
In addition and in the context of improving the customer experience, we will also send you newsletters on products and services similar or similar to those already ordered or consulted on the Site during one of your visits.
Please note that for this purpose we will tailor the shipments to your needs as best as possible. This being the case, you can oppose these sendings at any time directly in the emails sent to you.
Following your subscription to the Newsletter on the Site, we will keep you informed of news from Animolz, new offers and current promotions, upcoming news, etc.
Who are the recipients of the data we collect?
The personal data collected by the site are not transmitted to any third party and are only processed by us.
How long are your data kept?
Your personal data are kept for a period not exceeding the period necessary for the purposes for which they were collected. However, they can be used subsequently for statistical purposes: in this case, they will be anonymized, that is to say that the information stored will not allow you to be identified. For example, we can only keep the number of purchases made in the year or the number of times you have visited our website. They may also be kept in our archives for the time necessary to meet our legal, accounting and tax obligations and in particular to prevent possible illicit behavior after the deletion of your account.
Archiving implies that your Data will no longer be available online but will be extracted and stored on an autonomous and secure medium.
Are my personal data collected protected?
Yes ! Animolz takes appropriate technical and organizational measures to prohibit unauthorized access or the modification, disclosure, loss or destruction of your Data.
It is important that you maintain the confidentiality of your login details in order to prevent illicit use of your account.
What are my rights over my personal data?
Right of opposition and withdrawal
You have the right to object to the processing of your personal data by the site ("right of opposition"). You also have the right to request that your personal data no longer appear, for example, in a newsletter or other mailing list ("right of withdrawal").
In order to object to the processing of your personal data or to request the removal of your personal data, you must follow the following procedure:
You can make a request to limit the processing of your personal data to the data controller, by sending an e-mail to the following address: firstname.lastname@example.org
Right of access, rectification and deletion
You can read, update, modify or request the deletion of information concerning you, by respecting the following procedure:
You can send an e-mail to the person in charge of processing personal data, specifying the subject of his request.
If you have one, you have the right to request the deletion of your personal space by following the following procedure:
You can send an e-mail to the data controller, specifying the e-mail address used when creating your account and possibly other additional information allowing you to find your account more quickly (ex: name / first name / address). The request for deletion of data will then be processed within 15 working days.
We may occasionally modify this policy, in particular in order to comply with any regulatory, jurisprudential, editorial or technical changes. If so, we will change the “last updated” date and indicate the date on which the changes were made. When necessary, we will inform you and / or seek your consent. We advise you to regularly consult this page to take note of any changes or updates made to our policy.